Privacy Policy
Introduction
Welcome to AALAY, a guest house booking app designed to provide a seamless and enjoyable booking experience. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app.
Information We Collect
Personal Information
When you use AALAY, we may collect the following types of personal information:
- Name: To personalize your experience.
- Contact Information: Such as email address and phone number for communication purposes.
- Payment Information: Including credit card details to process your bookings.
- Location Data: To provide location-based services, such as nearby guest houses.
Usage Data
We also collect information on how you interact with our app, such as:
- Device Information: Including device type, operating system, and unique device identifiers.
- Log Data: Such as IP address, browser type, access times, and pages viewed.
- Cookies and Tracking Technologies: To enhance your user experience and analyze app usage.
How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Service: Ensuring the app functions properly and meets your needs.
- To Process Transactions: Managing bookings and processing payments.
- To Improve Our App: Analyzing usage patterns to enhance functionality and user experience.
- To Communicate With You: Sending notifications, updates, and promotional offers.
- To Ensure Security: Protecting against fraud, unauthorized transactions, and other illegal activities.
Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and hosting services.
- For Legal Reasons: When required by law or to protect our rights, property, and safety, or those of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information through your account settings.
- Delete: You can request the deletion of your personal data, subject to legal and contractual restrictions.
- Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails.
Children's Privacy
AALAY is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@aalay.live
Effective Date: June 2, 2024